Information Technology Assistant

The information technology assistant will report to the Director of Management Information Services (MIS) and provide technical assistance to the director and HIAS staff. This is a part-time position, with no more than 15 hours per week, and does not include benefits.

Essential Functions:

• Coordinate and install PC hardware and peripheral devices.
• Load specified software packages such as operating systems, word processing, spreadsheets, email, database applications, desktop publishing, etc.
• Update documentation to record new equipment installations, new locations, and changes to computer configurations
• Respond to common inquiries and/or issues from staff and provide technical assistance as needed
• Assist in Help Desk functions
• Oversee backup tape operations
• Maintain security system
• Available for emergency outage resolution with flexible hours of work
• Perform other related tasks as assigned

 
Qualifications:

• Bachelors in IT-related degree preferred; will consider candidate for BA/BS
• Working knowledge of a variety of hardware and software, including Dell PCs and various other laptop brands running on Windows 7 and Windows 8
• Ability to replace toners in HP and other printers essential
• Software skills should include Adobe Acrobat and Microsoft Office 2010
• Must speak, read, and write English fluently
• Ability to read, analyze, and interpret technical journals
• Must be self-motivated, have strong interpersonal skills, and maintain confidentiality of information and systems
• Ability to handle or lift PC desktop towers and monitors

Interested applicants should email the following information to humanresources@hias.org:

• Cover letter and salary history
• Résumé
• Contact information for 3 references

HIAS is an equal opportunity employer/EOE M/F/D/V.